How It Works

A blue bicycle with a front suspension fork, black saddle, and upright handlebars parked on a sidewalk outside a house. The background features a brick wall, a white fence, a backyard garden with plants and flowers, a basketball hoop, and a clear blue sky.

01 — Tell Us About Your Bike

Submit a Service Request,

Text or WhatsApp us (301-660-2838), or

Send an email shifting.gears.mobile@gmail.com

Close-up of a smartphone screen showing email and messaging app icons, with a red notification badge indicating two unread messages.

02 — We'll Get in Touch

We'll talk through what your bike needs and answer any questions.

03 — Choose A Time

We'll arrange a service appointment that works for you.

White service van with green bicycle logo and text, orange traffic cones, orange traffic cone on the road, trees and houses in the background.

04 — We Come to You

Your bike gets serviced at your home or another agreed-upon location.

A flat House/Location Fee of $30 is charged for every visit. If you sign up for any of the Tune-Up packages (excluding Safety Check) or Assemblies, the House/Location Fee will be waived.

Request Service