How It Works

A blue bicycle with a front suspension fork, black saddle, and upright handlebars parked on a sidewalk outside a house. The background features a brick wall, a white fence, a backyard garden with plants and flowers, a basketball hoop, and a clear blue sky.

01 — Tell Us About Your Bike

Submit a Service Request,

Text us (301-660-2838), or

Send an email shifting.gears.mobile@gmail.com

Close-up of a smartphone screen showing email and messaging app icons, with a red notification badge indicating two unread messages.

02 — We'll Get in Touch

We'll talk through what your bike needs and answer any questions.

03 — Choose A Time

We'll arrange a service appointment that works for you.

White mobile bicycle service van with green and black branding for Shifting Gears, displaying a green bicycle graphic and contact information, parked on a driveway in a residential area with trees and houses in the background.

04 — We Come to You

Your bike gets serviced at your home or another agreed-upon location.

A flat House/Location Fee of $30 is charged for every visit. If you sign up for any of the Tune-Up packages (excluding Safety Check) or Assemblies, the House/Location Fee will be waived.

Request Service